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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How can I personalize my order?

You can personalize your order by selecting the product you like and providing specific design details during the customization process. Choose colors, patterns, or upload your artwork or photo. Our team will transform your vision into a wearable masterpiece.

Are the designs exclusive?

Yes, our designs are exclusive and limited. We produce a limited number of each design to maintain their uniqueness. When you buy from Mindema, you own a rare piece of wearable art that is not mass-produced.

What is an NFT and how is it related to Mindema?

NFT stands for Non-Fungible Token, a digital asset that represents ownership or proof of authenticity of a unique item using blockchain technology. Mindema uses NFTs to verify the originality of our designs. Each purchase comes with an NFT certificate, ensuring the authenticity and uniqueness of your product.

What is your return policy?

 We offer a 30-day return policy. If you are not satisfied with your purchase, please contact our customer support team within 30 days of receiving your order for a refund or replacement. For more details, please refer to our Refund and Returns Policy.

Can I cancel or modify my order after placing it?

Orders are processed quickly to ensure timely delivery. Once an order is confirmed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.

Do you ship internationally?

Yes, Mindema ships internationally. We offer worldwide shipping to bring our unique creations to customers all around the globe.

Can I collaborate with Mindema as an artist or designer?

Absolutely! We welcome collaborations with artists and designers who share our vision. If you're interested in collaborating with Mindema, please reach out to us at partnerships@mindema.com to discuss the possibilities.

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